What to do if you have a problem?
If you move
Notify the library of a change of address or name, by phone, tel. 06-325 3533, or by e-mail, kirjasto.info(at)vaasa.fi.
If you lose your library card
If you lose your library card, please inform the library as soon as possible: tel. 06-325 3533 or kirjasto.info(at)vaasa.fi.
You are responsible for any material borrowed with the card until you inform the library.
If the dog chewed on the book, or if a DVD is damaged
The borrower is responsible for any damage incurred to the material. The borrower can replace the damaged or lost item, or pay a replacement charge determined by the library.
Material such as DVDs, VHS tapes, or Blu-ray discs cannot be replaced due to copyright fees. If a DVD is damaged or lost, please contact the library: tel. 06-325 3533, or firstname.lastname@example.org.